Academic Books & Online Resources


If you have not received an issue (for which you have made payment), first check that it has been published. Please allow at least 10 working days for delivery within Europe and USA and 21 working days for the rest of the world.

Any requests for missing print issues should be sent to where they will be handled by a dedicated claims team.

Please note that this email address is for missing, damaged or incorrect print issues only. Any claims for online content or technical assistance will be handled by our customer service teams. Contact information can be found here.

Please note that free replacement copies will only be sent if claims are made within four months of order or date of publication, whichever is later.